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VP crashed again!
January 19, 2012
6:10 am
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ShortcutHicksy
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I’m running 64 bit Window 7 for some months without any interworking problems between VP and 710.

Maybe it is not a PC/VP problem but some corrupted files in your 510. Have you tried reinstalled the 510 software.

Graham.

January 19, 2012
5:41 am
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pprass
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I'm finding that VP crashes on me every time I try and delete a geocache! I run a new 64 bit computer btw. IT was also crashing on me when I was loading maps from my 610 into VP - but the next day after shutting down the computer, it all worked flawlessly?
Very unpredictable :huh:

January 19, 2012
4:16 am
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denisetdoris
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A couple of the forum users are Magellan Insiders, one of which lives near Magellan HQ and frequently reports issues to them. In fact, at least one of the Magellan crew is a member and reads the forums on a regular basis.

You'll not likely see another product that has a closer relationship between the company and the user as this one. We're grateful for the efforts of David and everyone else that's helped so much to bring forward a better product from the input we provide as users of that product.

Is there any way you can downgrade to 32-bit OS on your machine ? I know it'd be a serious step backwards for the computer, but might at least function better.

I was sure there was another way to run Windows in a different mode for exactly this purpose. Apparently not. BTW, does it make a difference if the unit is connected first, and then open VP ?

As an alternative, do you have an older version of VP that maybe would work with your computer ? Stepping backwards a version or 2 has helped the odd user here and there with issues. Another issue some have had was having the computer shut down when viewing certain maps (my laptop, for one) and was traced to the Video Adapter's driver being the cause. A more recent driver from the Adapter's manufacturer site (Intel) was the cure for my laptop and at least one other that I've seen, and maybe others.

I wish you luck in finding a solution.

Denis Gionet, OGA Executive Member - Northern Ontario.

January 19, 2012
3:52 am
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Team Hildy
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Very good idea, denisetdoris. It didn't work, unfortunately. All it did was generate a security popup every time I start the program. VP only crashes if my GPSr is connected. It will still start if the GPSr is not plugged in, but it will crash if I try to search for updates. I'm running v 2.19 btw. Well, I have v. 2.19 installed. Saying that I'm "running" it would be a bit of a stretch at this point.

Thanks again for the help! Are any of you from Magellan? Do they monitor their bugs forum here?

January 19, 2012
3:41 am
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denisetdoris
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Wasn't there some discussion about running VP in Compatibility Mode ? I think it's possible... Maybe open VP like this, just for kicks...

Start - Programs - Magellan - Vantage Point --- Right Click- Properties... Compatibility, and try running it in XP or Vista mode. Maybe Windows will modify some settings for running the program and whatever is causing the crash might be disabled. Might be a waste of time, but for the 15 seconds it'll take to try, it might work too.

Denis Gionet, OGA Executive Member - Northern Ontario.

January 19, 2012
3:04 am
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phild31
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I haven't had any crashes with Version 2.19 but I'm using a 32 bit system.
Vantage Point is an old app that MITAC inherited when they bought Magellan.
Their priority has been the new Explorist line but I'm hoping they can improve VP one of these days.

Even if VP works you will be better off using GSAK for cache management anyway.
I use VP for the maps, tracks and to see the caches on the maps, but not to manage my cache files in any way.
GSAK gives you so many more options and it will load filtered cache files straight to your 510.

You can load your 'found' caches straight to GC.com with the 510.

When in trouble or in doubt, run in circles, scream and shout

January 19, 2012
2:31 am
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Team Hildy
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Jaker, I took VP lite out of my startup tab, and that didn't help the situation.

jmebd, Before reinstalling I did a search for anything with magellan or Vantage Point in the name and deleted it manually (after doing the uninstall). Still, I went and deleted that folder again, as you suggested. I connected my 510, started up VP, and it worked perfectly. It prompted me to upload my current batch of found caches from earlier today. Then I had to reload my basemap and all of my PQs. All good so far. Then I disconnected my GPSr, shut down VP, and marked a new cache as "found" on my GPSr (yes, an armchair find!). I plugged in the 510, got it all connected, and then launched VP. Same old error.

It apparently just can't handle it when I find new caches.

I've already deleted the "airmchair" cache btw.

Thanks to everybody for your help. I'll look into the 64 bit issue. I can't imagine that any corporation would put out a pc program that isn't 64 bit compatible in this day and age, but I'll look into that one a little further after dinner. If they actually did that, then it looks like it's GSAK for me.

January 19, 2012
2:23 am
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Jaker
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I am running VP v2.19 on a 64 bit version of Windows 7 without any problems, so far.
Having said that most of my VP use has been transferring routes and tracks and very few caches as I have only had my unit since December and there is a good depth of snow here (North-Eastern Ontario, Canada) and it is quite cold.

Jaker

January 19, 2012
1:59 am
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denisetdoris
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I believe that VP is NOT Windows 7 64 bit compatible !!! I could be mistaken but I thought I remembered other users of VP with that software that had issues that couldn't be worked around. Do a search of the forum and I'm sure you'll find the posts I'm thinking of.

As a sidenote, we're just about due for a new laptop, and I'm distinctly buying one with a 32 bit OS, and I don't care if it costs more to get it that way. This is the exact reason I don't want a 64 bit OS !

Denis Gionet, OGA Executive Member - Northern Ontario.

January 19, 2012
12:17 am
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jmebd
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Oh boy do I feel your pain! Believe me, I've had the same problems in the past and it really sucks!

First off...when you say you did a fresh reinstall did you happen to go into MyDocs folder and delete the Vantagepoint directory manually after uninstalling? You HAVE to do that in order for it to work correctly after a bunch of crashes like that. It's been a pretty big problem in the past and nobody has seemed to have been able to figure it out still. I think I had version 2.17 most recently and updated to the 2.19 (I think that's what the newest ones are anyway) and it worked out GREAT for quite some time. That is until recently. We have currently had a revelation here in Indiana about exactly where caches may be placed and without going into too much detail but a bunch of caches have to be removed from a certain area. Ok...so I've had them marked as found in vantagepoint and on my GPSr. Can't remember the EXACT way I had it but on one or another of the two the caches were deleted because I didn't want to look at them anymore on my maps. So, after learning that those needed removed I made a pocket query of that area and placed them back into both units and vantagepoint had them marked as unfound....ok...like I said, I dunno specifics about one or another but then it freakin crashed on me over and over. After MONTHS of working great on 2.17 & then on 2.19 it poops out.

Long story short...nobody knows exactly why it crashes but it has to be something within the MyDocs/Vantagepoint Directory because if you delete the USER folder it works again just perfect....you loose your settings and such but you might try just dumping that single folder inside the vantagepoint directory first. If not just dump the whole directory...uninstalling does NOT remove it.

Sorry for the bunch of rambling but to some of us it really irks our skin to no end to have such a cool program dangled in front of us only to poop out on us so easily. Good luck!

January 19, 2012
12:11 am
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Jaker
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I feel your pain Team Hildy.
I too am running windows 7 with a Radeon display adapter, but not that particular model.
I do not have any crashing problem with Vantage Point when I connect my 610.
However, this is something you could try to see if it helps.
Go to run , type msconfig, and under startup disable Vantage Point Lite and reboot your computer. Then connect your GPSr before starting Vantage Point.
Alternatively, you could just stop Vantage Point Lite from Task Manager and then connect your receiver before opening Vantage Point.
I have Vantage Point Lite disabled permanently from start up and have had no problems so I am just hoping this works for you.

Jaker

January 18, 2012
10:10 pm
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Team Hildy
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I've completely uninstalled and deleted VP and done a fresh reinstall 4 times now. When I connect my Explorist 510 after finding some new caches, VP stops working immediately upon connecting my GPSr to the computer. I just did a fresh reinstall last night and connected my 510 with NO problems. I was able to get all of my pocket queries and then sync the 510 with VP, and everything worked fine. Then, today, I go find some caches, mark them as "found" on the 510, and when I plug it into my computer it crashes VP as soon as I hear the "connected" sound from Windows.

Please, is there any fix for this? When it works, VP looks like a really cool program. I don't want to have to abandon it, but if the alternative is constant reinstalls, then that's what I'll have to do. Is this the appropriate place to get a response from someone at magellan who is responsible for VP?

I'm running Windows 7
Intel I5 M480
4gb RAM
64bit OS
Radeon HD 5650

Windows has determined that the driver for my HD 5650 is up to date.

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