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VP 2.0 worked great until updating
August 23, 2011
12:57 am
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rangerricksclan
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Thanks. If you take away the bugs on the Tritons (500 being the highest I had) I really liked it. Hubby was always frustrated with it.
Now to find a version of VP that works on my computer AND eX 510. Magellan still tells me there is no way to get older versions. I did see them on Jungle Ghost, but still need to find out the computer requirememts.
I just wiped out all traces of Magellan and VP to start with a clean slate when new unit arrives. Bummer I won't have it for upcomming weekend trip. 🙁

August 23, 2011
12:22 am
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David
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Although I still think of the Triton as a good GPS the eX-Series far exceeds it. I've used a couple of the high end Garmins and I'll put my eX710 up against one any day.

So yes, the eX-Series is a far superior unit over the Tritons.

David


 

 

 

August 22, 2011
11:58 pm
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rangerricksclan
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Thanks David. I will look at the link site.
Did you mean that eX is better than Triton or that Triton is better than eX?
The problem with VP started with an "upgrade firmware" rather than with the maps I had been using...not necessarily pure data, but all I have to go on.
I will try also deleting my maps and seeing if the newest vp works BUT, it was the Magellan folks that said it was my computer...
I LOVED the non magellan maps for Europe geocaching, not to mention knowing where we were and how to get where we wanted.

August 22, 2011
9:53 pm
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David
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If you scroll down on this site:

JungleGhost.com

You can download any version of VP you want.

As far as the eX-Seris of GPSrs they cannot even be compared to the Triton Series, except for their accuracy.

I too have had 10+ Magellan GPSrs and I still have most of them and I too went through the Triton issues; however, I can say that with the later firmware versions the main problems with the unit (lock ups) were caused by HTML in the Cache Descriptions, which can be removed with an HTML stripping program such at the Triton Macro.

Going back to the eX-Series, as of today I've logged a little over 2,200 cache finds with them - a GC, 310, 610 & 710 and I have had very few problems with these units. The biggest problem that I've seen lately is electronic compass swing in the 710 that has shown up in the last couple of firmware releases; however, I also know that this is a high priority for Magellan to fix.

As far as VP I have and continue to have very, very few problems with it and all of the issues that I have had with it were almost always caused by custom (non-Magellan) maps,which Magellan can't be held accountable for...

Later,
David


 

 

 

August 22, 2011
7:06 pm
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rangerricksclan
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Hello.
I am new to this group but have found some really great info. since stumbling onto it. I have had years of problems with magellan, mostly the same issues. I would like to throw them out for comment.

I have had about 10 Magellan triton units. Purchased a 200 and have had several of each grade as replacements the last several have been 500's. (A consistent freezing problem that is not solved with removing batteries). This last unit froze the day I got it.
Magellan has offered to send me a explorist 510 this time. I said I needed to research them first. It appears they also have a freeze up problem. Input?

Another issue, that is more relative to this thread is VPoint. I have used it issue free for a few years. I had purchased maps from an outside source (for europe geocaching and they were great) and store them and geocaches there. Not much else. If I had purchased magellan maps I would have been really livid at this new complication.
A few mos ago I was given a message to upgrade vp, so I did. It hasn't worked since. I called Magellan (Have gotten familiar with some of the techs) and the explanation is that the upgrade requires 128 mb ram memory. The old program required 64. Because I have an older computer I cannot use vp anymore. They have told me that there is no way to get the older version. I thought that was bad planning. Most programs have a way to get the older versions if they are preferred.
SO...does anyone have a way or link to get the older VP?
I tried a link on this site, but the download still put in the new version.

I am wary of trying the explorist and learning a new system but it really can't be worse than the Tritons, can they?

Aside from years of phone tech help, trips to fedex, hikes ruined, vacations ruined (by freezeups), the incredible bad luck of always having units die on me, I still enjoy geocaching, when I have a working unit.
I have told them they should make me a beta tester. 😉

Really...How can I have so many units that all die from the same problem?
Thanks for being patient with this multi thread monologue.
rrc

August 8, 2011
10:51 pm
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jmebd
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Well, looks like the new version "may" have corrected the bugs. I may be speaking (typing) too soon but thus far I've NOT experienced any "vantagepoint has stopped responding" errors. I did have an initial issue with the install/update was an easy fix with some manual uninstalling. I've also updated to the newest firmware 6.0x for my x710. Suppose I should have tried to see if one or the other fixed it first but decided to jump feet first into the updates and did them both at the same time. Gotta say, the new version of VP is IMPRESSIVE! Speed, top down images (just recently been using MOBAC and was "ok" but not yet tried digital download subs'n yet...prolly will end up in long run).

June 19, 2011
10:15 pm
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phild31
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VP works great if you don't use it to for sending geocaches to or from the GPS units.
The waypoint and geocache file system is clumsy at best.

When I use VP just for tracks, routes and maps I have no problems with it.

When I send waypoints or geocaches to or from VP to a GPS unit VP will crash or not send the files.

GSAK is the best way to load cache files the GPS units.

When in trouble or in doubt, run in circles, scream and shout

June 19, 2011
7:11 pm
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jmebd
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Ok, so I'm back after a bout of caching burnout recently. I'm going to try and help figure out this vp crashing issue. As most have stated before, deletion of the USER1 directory seems to correct the issue. Upon the next crash I'll start deleting files one at a time and hopefully get somewhere with this. Sorry for being gone for so long but with these problems (in a GREAT software program BTW, love the features) and getting burnt out by finding so many in such a short period of time I suppose it was inevitable.

I've updated both my eXplorist GC (to 1.6 software) and my eXplorist 710 to the new 5.93 software so we'll see if that helps any as well. The latter has introduced the same problem discussed in another topic of "next nearest cache" error so won't go into that here.

April 13, 2011
4:17 am
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warfieldm
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I've also been able to recover from constant crashes by deleting the My Documents/VantagePoint directory.

On another occasion, VP would crash every time the 610 was connected. Deleted the log file from the 610's geocache directory and that resolved that problem. I did look at the log's contents prior to deleting and it looked like VP didn't successfully delete the file the previous time the field notes were uploaded to gc.com.

My VP crashes didn't start happening until I started saving tracks. When I would rename them in VP and forget to delete them on the 610, it would crash every time I tried to sync (even excluding tracks) or attempting to delete the tracks in VP.

My speculation: It seems that VP's database is becoming corrupted and the error handling isn't capable of correcting the condition.

For the time being, I'm just not using tracks and only using VP for GC transfers. I'll use GSAK for my really narrow searches but the basic pocket queries fill most of my needs.

VP v2.04 W7 32-bit SP1 610 w/v3.22

April 4, 2011
10:45 pm
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KI4HLW
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Well I did a test and just deleted the "My Documents/Vantage Point" folder and VP started working again... lost all my maps and such but it is a lot easier then removing, deleting all remaining folders, then reinstalling.

Next time I will try breaking it into sub-folders and files.

- iPhone Repair @ http://www.irepairvero.com

April 3, 2011
10:10 pm
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David
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jmebd

Send me your Email address so I can forward a couple of Emails to you so we can see if they might help.

Later,
David


 

 

 

April 3, 2011
7:39 pm
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Caotix
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Absolutely strange behavior.
I don't have any issue you describe.
I'm using XP SP3 with VP2.04 and it goes without any problem.

April 3, 2011
2:22 pm
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jmebd
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RE: Copy maps to HD and install that way:

Have tried that in the past but you still have to connect your handheld to "authorize" the map.

RE: Newest video drivers:

Like I posted before....I'm not using an antiquated pc. It's a quad core Q6600 w/4GB 1066 DDR running windows 7, 2 1TB SATA-II in RAID, 2 geforce 8800 GTS in SLI that I've tried both the WHQL drivers 266.58 dated January 18th 2011 and the newest BETA drivers (now using) 270.51 dated March 30th 2011. Don't think you can get much more recent than that.

It's gotten so bad now that I've had to revert back to VP 2.0. So far I have been able to utilize 2.0 for a couple days without incident.

Perhaps if magellan would program in a debug log into the software that we could turn on it would pinpoint the exact instance of what is being accessed at the time. Would be of great help!

April 3, 2011
12:51 am
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denisetdoris
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Before you do ANYTHING else, try this, it worked for me....

Go to Start - Control Panel - System - Device Manager - then find your Display Adapter, Properties - then find the manufacturer and model number.

Go to that mfgr's website, search for the most recent driver update for that adapter, and if it's newer than the date of your current driver, install it, then restart the computer.

THEN install VP again. It fixed my laptop from shutting down when looking at any maps, and I NEVER uninstalled VP, just kept using the same one that was there.

Take a chance.

Denis Gionet, OGA Executive Member - Northern Ontario.

April 3, 2011
12:45 am
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phild31
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Try copying your maps to your computer and then load to VP from the computer?

When in trouble or in doubt, run in circles, scream and shout

April 2, 2011
8:41 pm
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jmebd
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Well, here is an interesting problem I've ran into today. It crashed on me today after just looking around the maps for a while and decided to remove a couple caches that I had done. Right clicked on a cache and selected delete and it crashed. Vantagepoint has stopped responding bla bla bla... So, I tried to do the usual full uninstall/reinstall (hadn't taken the opportunity to make a copy of the working folder yet but will). Upon reinstall of the program I tried to import the maps from my 710 like normal and it crashed as soon as it finished...hmm..so I tried another time...crashed again... then I tried one of the other maps...crash....hmm...WTH?! Gonna do a restart of the pc and another full uninstall reinstall and see what happens...this is getting OLD quickly

April 1, 2011
1:54 pm
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phild31
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I tend to leave the cache files on the 710 for a couple of weeks.
New caches I load to the 710 straight from GC.com.
When I use GSAK to load the 710 I have no problems, so I use GSAK to massage my PQs before loading the 710 and load VP with the PQs from GC.com.

I never load cache files from VP to the 710.
Also I never 'publish' logs from VP to GC.com, I use the 710 to load my log files to GC.com.
The only things I move between VP & 710 are tracks and routes.

Since I started this routine I have had no problems with VP.

I'll have to try moving attached pictures from 710 to VP and see what happens.

When in trouble or in doubt, run in circles, scream and shout

April 1, 2011
7:40 am
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KI4HLW
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I think I tried the synchronize once to see what it does, but I tend to wipe my GPS and reload a new GPX file so I use "Send to GPS".

I tested it out a while ago to "My DocumentsVantagePoint" but never chased it further then that because one time it would appear to be a map file, and the next time it looked like a completely different file caused it, I'll go back and see if I can narrow it down further when I have some time.

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April 1, 2011
3:48 am
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Morel
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I've been using VP since...well, the beginning, before I even got my first Triton. Never a crash. I've had a few Triton crashes, toasted a hard drive, but VP has never had a problem with several machines and OS's. But then I'm not the type that has tried to open every kind of file with it :blush: , and a few hundred custom maps run through it is not the way I operate... 😉

April 1, 2011
1:26 am
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jmebd
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I utilize the sync when I return from a cache trip but use the TO GPS after getting the pocket queries downloaded into VP. It's really a random thing seems like it will work for a while then crash out randomly. I'll make a backup of my work folders and try the things you suggested in an earlier post and will keep you updated when it does and if I can get it to regain consciousness LOL. BTW, I am not using any custom maps as I don't know how to do that yet unless you want to count trails as custom maps as I do keep about 6 trails that I have traveled for future reference of trips. Other than that all I have is the stock maps from the company and caches downloaded directly from within VP.

March 31, 2011
6:38 pm
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denisetdoris
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I've not had a crash due to using Sync yet - I've never used it.

I have used the Transfer to GPS button in the Synch section, successfully.
I've also used "Export to GPS", successfully.
I've only crashed due to maps, and cured that with a newer driver for the Graphics adapter.

Denis Gionet, OGA Executive Member - Northern Ontario.

March 31, 2011
3:30 pm
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phild31
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dwcarr1 wrote:

I do have one question. When you're loading stuff to your GPS do you ever use "Synchronize" or just "Transfer from PC to My GPS" and "Transfer from My GPS to PC"?

Thanks,
David

For me anyway every time I have used "Synchronize" it has either crashed or taken a very, very long time to synchronize.
That happened with my Triton 2000, GC and now with the 710.

Like David I stopped using "Synchronize" a long time ago, so this morning I tried it with the 710 - VP crashed!

After playing with it for a while this morning I found that if I have loaded geocache files from GSAK on the 710 VP will not synchronize.
If the files on the 710 came from only VP it will synchronize, but slowly.
Maybe the picture files are the problem??

So, it works fine for me if I do not "Synchronize".

I have not had a problem with maps on VP, but I don't have many custom maps yet so my test samples are just a few.

When in trouble or in doubt, run in circles, scream and shout

March 31, 2011
8:33 am
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David
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Ok, lets see if we can get to the bottom of this issue, then we'll be able to tell Magellan what the problem is. That thing that is so agrevating to me is that I run VP on 4 different computer - 3 laptop and 1 desktop and besides the issues I'm been seeking with the customer maps, which are not Magellan's problem - VP runs fine on all of my machines...

So, any - here is what I need you to do. When VP is working correctly I need you to make a back up copy of the Vantage Point directory located under My Documents. Then the next time VP crashes we need to copy each directory back into the working directory one at a time until VP starts working again and see which directory the corrupted file is in. Once we do that, when we'll have to start working on each file in that directory. Eventually we should find out which file is the problem and then I can go back to Richard and with some hard info...

I do have one question. When you're loading stuff to your GPS do you ever use "Synchronize" or just "Transfer from PC to My GPS" and "Transfer from My GPS to PC"?

The reason I ask it because I realized the other day that I "NEVER" use Synchronize and haven't for the past 1 1/2 years. The reason for this is because the when I first got my Triton 1500 the Synchronize options would crash the T1500 100% of the time, however, the other to modes always worked fine so I leanred never to use the Synchronize option and haven't since... So, please let me know and if you are using the Synchronize option please stop using it and see if the problems go away.

Thanks,
David


 

 

 

March 31, 2011
8:10 am
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KI4HLW
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dwcarr1 wrote:

I have one a question about the current issues with VP - how many of you are running non-Magellan Custom maps within VP? The reason that I'm asking is that I've also had a problem with 2.04 with some of the custom maps. But all I had to do to get VP to work correctly again was to delete the maps.xml, or at least edit out the faulty map, and then restart VP and it works fine. I have able to crash it 4 times in a row and it all came back to one of my custom maps.

David

I have no custom maps, every version of VP so far crashes every time I try and use it after about a week, to get it working again requires the manual deletion of every Magellan related file. Honestly I don't even know if I tried a complete wipe/reinstall after upgrading to 2.04... Maggy really needs to create a cleanup tool, I wouldn't even mind doing it every week if it wasn't such a manual process.

EDIT: Oh this on both my desktop and my laptop.

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March 31, 2011
7:48 am
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David
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I have one a question about the current issues with VP - how many of you are running non-Magellan Custom maps within VP? The reason that I'm asking is that I've also had a problem with 2.04 with some of the custom maps. But all I had to do to get VP to work correctly again was to delete the maps.xml, or at least edit out the faulty map, and then restart VP and it works fine. I have able to crash it 4 times in a row and it all came back to one of my custom maps.

David


 

 

 

March 31, 2011
12:47 am
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denisetdoris
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I was just thinking... Here's one for David to forward to Magellan.

Lets say for instance that xxx user had better luck with 2.00, but has trouble with 2.04. Why not have a section on Magellan's website where anyone can download a previous version of VP ? Lets say starting at 1.60, 1.73, etc. Just have a page where someone could get the archived versions, this might please others as well.

I've forwarded 1.73 to at least 5 people myself, because they've had problems with more recent versions with their Tritons. Face it, this would cost Magellan about zero dollars, and would let people get the version they want to use. Any others agree on this ?

Denis Gionet, OGA Executive Member - Northern Ontario.

March 31, 2011
12:42 am
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denisetdoris
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phild31 wrote:

No, you are not the only one!
The way I got VP to work again was to delete every VP and Magellan file from my computer. Then reinstall VP and the files I need.
It seems when I updated it wouldn't work but reinstalled it works.

It's been working fine for months now and I went years having VP crash every other time I used it.

I agree with Phil on this one. I had VP crashing regularly at one point (prior to the 2.xx versions) and after uninstalling it, I did a search for anything marked VP on it, deleted every file and folder that was related to VP or Magellan (except the driver folder). Then I downloaded and installed it from scratch, and haven't had trouble with it since.

Other than the Video card driver on the laptop, which is now fixed - using a driver I downloaded from the Video adapter's home page. I had tried a more recent driver from Dell, but it was worse .... I went to the adapter's site, and found a driver that was a full year more recent. Installed it, restart the computer, and it hasn't xxxx'd out since.

Denis Gionet, OGA Executive Member - Northern Ontario.

March 30, 2011
11:05 pm
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phild31
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No, you are not the only one!
The way I got VP to work again was to delete every VP and Magellan file from my computer. Then reinstall VP and the files I need.
It seems when I updated it wouldn't work but reinstalled it works.

It's been working fine for months now and I went years having VP crash every other time I used it.

When in trouble or in doubt, run in circles, scream and shout

March 30, 2011
10:52 pm
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Well, I see that there has been quite a response to this/these issues and that I'm not the only one. Regarding needing to know the version of OS, etc....well....it's that exact same version I was using before I installed vantagepoint an still is to this day....windows 7 with all the latest updates etc. Like I said before, I CHANGE NOTHING. I have NOT installed any new software OR any other updates for any other programs from the point of working vantagepoint to a non-working state. It will be working fine one day...use it, use it, use it (and really enjoy it) then all the sudden poop out. That's the only change that I've had on my pc is from a working vantagpoint to a non-working version. The only thing that is fixing it is the complete removal and complete reinstall of vantagepoint. As for the one that really baffled me was I had the 2.0 version working fine and dandy for quite some time....got the notification that there was a new 2.04 version available upon launching 2.0 one day so I said yes go ahead and launch....after completing the update I attempted to run vantagepoint (supposed to be new 2.04) and upon first launch it crapped out immediately after the splash screen appeared. Said that "Vantagepoint has stopped working...windows is trying to find a bla bla bla"....didn't do anything from working to notworking so it's GOTTA be in the coding...perhaps some memory addressing routines should be fixed or something??? Like it's trying to grab & use data that is invalid for the program or something? Dunno, again I'm not a programmer but I have seen instances of other programs that were explained to me about how they address memory and that it wasn't clearing between each use...prolly not it but that's all I have. Seems like a good excuse anyway too when I have had it go completely rogue crapping out from a morning where I had it hooked to the GPSr and sync'ed the program & gps together....when done pulled the gps off the usb cord and go caching all day...then when I get home and try to do anything with it such as navigate the map or anything it crapped out on me that way as well....and nobody had touched it since I had left earlier in the day......weird!!!

March 30, 2011
1:43 pm
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phild31
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I've made enough noise complaining & whining so I think I should acknowledge the hard work they have put into this.

Whatever Richard and the team at Magellan are doing, Version 2 & 2.04 are the only versions I've used that work without major problems for me.

Nice work on this guys, we all really appreciate it.

When in trouble or in doubt, run in circles, scream and shout

March 30, 2011
9:00 am
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David
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Well, every bug that is reported on this site as well as the Tritonforum and on the Geocaching forums (that I find) are reported directly to our friends at Magellan any they begin looking into them as soon as they receive them and the majority of them are reported straight through to their programmers. So, we need to be as detailed and thorough as possible when posting our problem here. Some examples are when we're reporting problems with VP - they need to know the computer configuration: processor, video card, operating system, other software loaded and peripherals installed and so on - and we need to make sure that we're running the newest drivers and updates so that we're not chasing ghost from the past! By doing this - we'll be playing a big part in helping ourselves get the best product possible...

David


 

 

 

March 30, 2011
4:20 am
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denisetdoris
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I hope that Richard's priority will be correcting the issues with VP as a higher priority than adding a bunch of other stuff. I'm of the opinion of ... "fix what's broke first, before adding more broken stuff". This no attributes/no images thing is driving me batty .... lol !

Denis Gionet, OGA Executive Member - Northern Ontario.

March 26, 2011
6:04 pm
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David
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Just to let you know; Richard, who is the Vantage Point guy at Magellan, is aware of these issues and they're working to correct them. I have more than a feeling that in the not so distant future we'll be seeing a new version of VP and I'm truly hoping that these issue disappear!!!

David


 

 

 

March 26, 2011
5:36 pm
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jmebd
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March 26, 2011
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I have both a Magellan x710 and an eXplorist GC (for my daughters) and am very happy with both units. Also am pretty happy with the Vantagepoint software (very nice that it's free thank you Magellan!!!). Only thing is that I had version 2.0 for quite some time and things started to bug out on me where it would "Vantagepoint has stopped responding" and crashed out to the desktop. Dunno what was up because I hadn't done anything differently (or even had any improper shutdowns...I've messed with PC's for about 20+ years so I pretty well know what I'm doing I feel). So, I deleted it all off my PC (made sure the files in MyDocs were deleted as well) and reinstalled. Worked perfectly so perhaps something was corrupting a file within the VP software...perhaps the removal of the device without it emptying something fully during a transfer or something I don't know. Anyway, got a message that 2.04 was available as an update within the 2.0 version (Yes, it notified me...I see some people were saying that it wouldn't but perhaps they had "check for updates" unchecked). Anyway, I updated the software by following the link and it updated fine....or so I thought. After starting the updated 2.04 version it seemed ok but when I went to manually delete a cache it crashed!!! YUK! So not for sure that my previous "transfer didn't empty queue/cache" theory works now but sounds like it wasn't the reason. That's the only thing that changed on my pc from a working 2.0 version to a 2.04. So, I had to manually uninstall and delete everything from my pc and reinstall the 2.04 version again and now everything is fine. Evidentally the program is leaking something and not closing out a file correctly...I'm not a programmer but that sounds logical to me. For a free program I'm not gonna hack on it...it's pretty darn cool and I'll continue to use it but it would be a nice feature to add in sometime in the future to have it not crash on us LOL.

End of rant....thank you again Magellan for providing excellent handheld units and for also providing us with some cool software to boot!

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