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Brand new explorist GC doesn´t start
August 13, 2013
9:35 am
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OSS-SAS
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March 11, 2021
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DT-JJ said
Hi everyone

we just got a brand new device (explorist gc) and it doesn´t start up at all. Several battery tries and computer hook ups... still nothing but a black screen CryCryCry

Any ideas? Just send it back in?

Thanks, Jessi and Joel

J&J, 

Absolutely return for replacement with NEW unit .. please use the warranty.  This problem will return unless the internal files are completely reflashed.

JG

 

JG Technical Support is part of Jungle Ghost Enterprises (JGE) in Wayne, NJ. JG created JGE in 2007 specifically as a Repair and Service Center Worldwide for Magellan Triton and the New Explorist X10 units. For the record, JG received his moniker from the Kachins in Burma.  In Burmese he is "Dua Ma Rung".

August 13, 2013
8:03 am
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DT-JJ
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August 13, 2013
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Hi everyone

we just got a brand new device (explorist gc) and it doesn´t start up at all. Several battery tries and computer hook ups... still nothing but a black screen CryCryCry

Any ideas? Just send it back in?

Thanks, Jessi and Joel

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