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310 Does Not Power Up .. More News
Further investigations on multiple cases where a 310 does not power up and WARNING!!.
April 3, 2014
12:39 pm
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OSS-SAS
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March 11, 2021
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We have now had the opportunity to review ten additional 310 units sent to us for repair that refuse to power up.

The common denominator from all customers is that they were using AC or DC Power Adapters when the problem occurred.

The units all had fried power chips and could create a situation where your batteries will heat up.

Hence the following warning:

"Please be aware that you should never attach the 310 to any AC or DC Vehicle Power Adaptor or AC Power Adapter THAT IS NOT A MAGELLAN PRODUCT MADE FOR THE 310. To do so will most likely fry the battery controller chip.  Symptom of a fried power chip would be a situation where your batteries heat up and/or the unit will not power up"

Always power your 310 with either rechargeable, or primary batteries like Alkaline or Lithium.

JG

JG Technical Support is part of Jungle Ghost Enterprises (JGE) in Wayne, NJ. JG created JGE in 2007 specifically as a Repair and Service Center Worldwide for Magellan Triton and the New Explorist X10 units. For the record, JG received his moniker from the Kachins in Burma.  In Burmese he is "Dua Ma Rung".

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