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Jeff Caulfield...are you out there?
Trying to follow up with customer service
June 19, 2013
11:36 pm
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tollermom
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February 18, 2013
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Does anyone know if Jeff still works for Magellen?  We had been corresponding (see below) regarding a replacement 610 and I haven't heard from him since April.  

"Hi Jenny,

I am working on getting a tested unit.  I did find out that when the GPS is placed in Suspend mode it will only record your location as the tracklog.  It does not record any elevation data, so you would need to leave the unit operating in order to record elevation changes.

I will be back in our office in 2 weeks and should be able to acquire a tested unit to replace your eXporist 610.

Let me know if you have any questions.

Thanks, Jeff"

 

I had high hopes for resolution and am feeling like I have been blown off. :-(

 

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