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I don't believe it
December 26, 2011
10:29 am
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David
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Moniger wrote:

Interesting that the last post date in this thread was about a year and a half ago. Me and a friend both have GC's and our units both locked up at the same time (coincidence? I think not). Thankfully for this thread, I was able to get my GC back up and running and was even able to identify the single cache listing that was causing the problem. My friend just took his back to the store and got his money back instead. The fact that both of our units locked up and the same time (I'm guessing his PQ had the same bad cache listing as mine) tells me that this problem is still not fixed. I'm using version 1.7.

Anyone want the PQ that I have to investigate further? I looked for the !!! sequence that I read about above but didn't see it so guessing that either I didn't see it or there is a different problem.

Yes please - please send me the PQ at [email protected] along with any other information you can give me and I'll forward to the product manager at Magellan.

David


 

 

 

December 26, 2011
8:33 am
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Moniger
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Interesting that the last post date in this thread was about a year and a half ago. Me and a friend both have GC's and our units both locked up at the same time (coincidence? I think not). Thankfully for this thread, I was able to get my GC back up and running and was even able to identify the single cache listing that was causing the problem. My friend just took his back to the store and got his money back instead. The fact that both of our units locked up and the same time (I'm guessing his PQ had the same bad cache listing as mine) tells me that this problem is still not fixed. I'm using version 1.7.

Anyone want the PQ that I have to investigate further? I looked for the !!! sequence that I read about above but didn't see it so guessing that either I didn't see it or there is a different problem.

May 26, 2010
9:04 pm
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cmoewes
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I should mention regarding the bootup options. I know there had to be something so before it was posted, I tried a few options and did find another bootup screen.

By holding down "Back" and "Menu" it comes up with a startup screen with options to update BIN, update splash and others.

When I connected my usb, i sees a "SEC S3C2443X Test B/D" but can't load any driver for it.

Just thought I would share in case anyone is interested.

May 24, 2010
7:31 pm
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David
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I think I would have to go back to some good old American slang in response to your post and use the word "Yabut". If both meet the standard, Magellan's does it is rather loosely! However, they're writting botht he software and the GPX file, so I could see why thiers would work witht he GC and have problems with GSAK, however, if someone were to take a close look at it, from past experience, I have a feeling that GSAK would more closely comply with the standards.
The reason I say this, is because there has been a compatibility issue with Magellan's GPX file for years, even with their own software, which I was told was being address a year and a half ago. If you export a GPX file out of VP and try to load it into Magellan's own POI editor it blows up, however, the files from GSAK work great! And I've ran into the same issue with other programs when exporting from VP.
Anyway, I probably should stay out of it since I don't have a GC anyway, at least not yet, but just thought I would toss this in for general info!

David


 

 

 

May 24, 2010
5:26 pm
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cmoewes
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As a caveteat, when exported from VP the way point file works ok, but when exported from GSAK it doesn't.

There is some slight difference in the files (but they are both valid XML and comply with the gpx schema).

May 24, 2010
3:59 pm
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EddieB606
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cmoewes wrote:

YEAH!!!! I found the problem. After many restarts and file edits (cutting my problem waypoints file in half everytime) I finally found the offending waypoint.

http://www.geocaching.com/seek.....903acef13e

Contains a triple exclamation point at the end

"Here you will find the direct route taking you to the location that will help answer the Second, Third and Fourth Questions. Be aware that Dakota Trail has 6 different entries with over 5 miles of trail (depending on various trails walked/chosen)...you are more than welcome to use the whole system, but this is the direct route!!!"

If I remove the third one and leave it at 2 the waypoint causes no problem and the buffer overrun doesn't happen.

Does anyone know how I can communicate this issue and resolution to magellan?

Way to go! Thanks for letting us know, and thanks to Randy for letting us know how to get out of it. Definitely bookmarking this page!!!
:laugh:

May 24, 2010
5:49 am
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Miniwhip
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You just did! B)

May 24, 2010
5:09 am
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cmoewes
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YEAH!!!! I found the problem. After many restarts and file edits (cutting my problem waypoints file in half everytime) I finally found the offending waypoint.

http://www.geocaching.com/seek.....903acef13e

Contains a triple exclamation point at the end

"Here you will find the direct route taking you to the location that will help answer the Second, Third and Fourth Questions. Be aware that Dakota Trail has 6 different entries with over 5 miles of trail (depending on various trails walked/chosen)...you are more than welcome to use the whole system, but this is the direct route!!!"

If I remove the third one and leave it at 2 the waypoint causes no problem and the buffer overrun doesn't happen.

Does anyone know how I can communicate this issue and resolution to magellan?

May 24, 2010
3:55 am
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cmoewes
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That did it. I can't imagine why tech support didn't have those directions.

I followed those steps and was able to access the device. I deleted the geocaches and wayoint gpx files and rebooted no problem.

I exported my geocaches and waypoint files (via GSAK). Copied the geocache file and rebooted no problem (7100 caches 40 meg file). Copied over the way point file and brick (well, now not really bricked).

Still looking to see why. The file is valid XML. I am trying to split it in parts and see which causes the problem.

Thanks for the help.

May 23, 2010
10:22 pm
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Smada
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Great info, I'll be keeping this in a safe place! Thanks!

May 23, 2010
8:42 am
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randyandcindy
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cmoewes wrote:

Bricked. Apparently there is something wrong with my gpx file (unknown cause) that causes a buffer overflow while starting up. The current firmware doesn't support an option to not process the gpx file and unless you can get it to the point where you can mount it as a drive, you can't reset the system.

I was a little upset when the tech support person said that I would have to send it in again for a replacement. Thankfully I was able to speak to a customer resolution person who was able to authorize overnight delivery and (with a credit card auth from me) an immediate ship out (30 days to return the defective unit or they will change me the cost).

I was a little disappointed that they didn't offer me anything for my inconvenience (a little extra shipping isn't much), maybe a gift card or even a geocoin, just a token.

The unit it really nice, I love the paperless caching and all the capacity, but it is a bit frustrating. Plus, with no way of knowing which cache it is, and no recourse except for getting a replacement, at least until they figure out a way to reboot without loading the gpx file, I'm afraid to load it with all my previous caches.

To force a unit to connect to your PC:
Install fully charged batteries and plug in the USB cord at PC and exGC.
Tilt and hold the joystick to Up position while you press and hold MENU while you press and hold the POWER button for about 5 seconds until the screen shows grey with a menu bar across the top.
Your PC should now see it as an external storage device. Click to the Geocaches folder and delete the offending .gpx file(s).
Unplug the USB, then use a small paper clip to poke the reset button in the hole next to the USB jack.

geocaching name: cindy&randy
I (Randy) am the guy, and therefore entitled to hold and control the TV remote and of course the GPSr.

May 23, 2010
1:31 am
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mitchdm
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did they ask you to send the evil GPX file so they could figure out the root cause? I sent a 10K one from GSAK (no images however) without a hiccup.

May 22, 2010
2:31 pm
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EddieB606
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Man, be sure to let us know if you ever figure it out. That sucks.

May 22, 2010
8:40 am
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cmoewes
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Bricked. Apparently there is something wrong with my gpx file (unknown cause) that causes a buffer overflow while starting up. The current firmware doesn't support an option to not process the gpx file and unless you can get it to the point where you can mount it as a drive, you can't reset the system.

I was a little upset when the tech support person said that I would have to send it in again for a replacement. Thankfully I was able to speak to a customer resolution person who was able to authorize overnight delivery and (with a credit card auth from me) an immediate ship out (30 days to return the defective unit or they will change me the cost).

I was a little disappointed that they didn't offer me anything for my inconvenience (a little extra shipping isn't much), maybe a gift card or even a geocoin, just a token.

The unit it really nice, I love the paperless caching and all the capacity, but it is a bit frustrating. Plus, with no way of knowing which cache it is, and no recourse except for getting a replacement, at least until they figure out a way to reboot without loading the gpx file, I'm afraid to load it with all my previous caches.

May 21, 2010
1:21 pm
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USMCGecko
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Whats the verdict?

May 20, 2010
8:26 pm
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cmoewes
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well, hopefully not bricked... maybe tech support (on hold with them) can help this time.

May 20, 2010
8:12 pm
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cmoewes
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So I finally got my replacement unit. Copied my GPX file over to it, restarted... AND IT BUFFER OVERRUN again... totally bricked!!!

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