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GC Firmware 1.7
July 4, 2011
5:37 pm
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Miniwhip
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Poof! And a new forum section is born! I moved the topics I felt fit into the new section. B)

July 3, 2011
5:47 pm
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David
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If you go ahead and post them in the "New Release" forum I'll collect them and forward then to Richard at Magellan.

David


 

 

 

July 3, 2011
4:39 pm
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wolf9545
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Is there a section for request / comments about VP that we can post? All I see is a bug forum and the "new releases" section.

June 27, 2011
6:25 pm
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David
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Since I’m always on the phone with the guys at Magellan here is what I can tell you. They do want to hear the hard truth and they want to hear all of it. However, in order to fix the issues they need facts, not generalities. From someone that worked as a software designer for 10+ years I can contest that when someone says, “it stinks!” – That does absolutely no good and means nothing to the individual that is supposed to fix it. However, if the user tells the designer exactly what they want and how they would like to see it work – then that is a different story. Yes, we have a unique situation on these forums, because we have an open relationship with Magellan that is pretty much unheard of when dealing with most companies this size, but it just goes to show that Magellan does care deeply about their customers and if the x20 series is as big of an improvement over the x10 series as the x10 series has been over the Triton – well, I can’t even imagine what they will be like!!!

David

P.S. I actually sat down with Richard at Magellan just a couple of weeks ago and shared with him every request that all of you have made and I had to opportunity to share with him would it would/could look like if they were to incorporate them into VP, so again - not only are their ears open to us, but even their front door!

So, I'm thankful for the guys at Magellan....


 

 

 

June 27, 2011
3:06 pm
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warfieldm
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KI4HLW wrote:

warfieldm wrote:

Hey Phil, Please remember that there were some people that worked very hard on VP. I agree with you that it's far from the best tool available and have offered my suggestions for its improvement. However, the folks at Magellan have gone a long way with a great deal of effort to hear our individual words in reference to their products. Continual berating such as this may make you feel better for a moment but it fosters negativity between the folks at Magellan and customers as a whole. In the end, that's not good for us.

I don't even know how to start replying to this comment because I am in such shock. This isn't kindergarten where we give everyone a gold star for trying, this is a company which sells a high end product that costs a fair amount of money. Are you really arguing the point we should spend our money and except an inferior product simply because they "worked very hard"?

If the folks at Magellan are going to foster negativity to customers because we say we expect much better from them, they better start brushing up their resumes now because they will need them when the company goes under and everyone is laid-off.

I own a company and the last thing I want is a customer to tell me he is happy when he isn't, I want the hard truth: how upset are you, what did we do wrong, and how do we fix it. Don't act like it's not a big deal if your boiling inside because your so mad.

Otherwise this will be the future:
x20 series releases, sales go nowhere, Maggy is so amazed because everyone said they loved previous x10 products, Maggy contacts old customers to ask why they didn't upgrade their old units, customers reply they did but went with a competitors product, Maggy asks why they bought another product when they had rated thier x10 experience so high, customer reply's "Actually it was horrible, but I didn't want to hurt your feelings because you tried so hard!" :ohmy:

Hmm, I think you missed the point of my post and if you've read my other posts on VP, you'll know I didn't give them a gold star. 🙂 The point of my post was that we (a relatively small percentage of the user base) have a wonderful channel for being heard and help mold this product into something that's even better than it is. If we take that opportunity and become the constant bashers that are common of trolls on other forums, then they'll look for other sources of information on improving their products. I'm certainly not looking to give them a pass on a product with a great number of short-comings...even if it is free in the pseudo sense.

June 26, 2011
8:31 pm
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KI4HLW
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warfieldm wrote:

Hey Phil, Please remember that there were some people that worked very hard on VP. I agree with you that it's far from the best tool available and have offered my suggestions for its improvement. However, the folks at Magellan have gone a long way with a great deal of effort to hear our individual words in reference to their products. Continual berating such as this may make you feel better for a moment but it fosters negativity between the folks at Magellan and customers as a whole. In the end, that's not good for us.

I don't even know how to start replying to this comment because I am in such shock. This isn't kindergarten where we give everyone a gold star for trying, this is a company which sells a high end product that costs a fair amount of money. Are you really arguing the point we should spend our money and except an inferior product simply because they "worked very hard"?

If the folks at Magellan are going to foster negativity to customers because we say we expect much better from them, they better start brushing up their resumes now because they will need them when the company goes under and everyone is laid-off.

I own a company and the last thing I want is a customer to tell me he is happy when he isn't, I want the hard truth: how upset are you, what did we do wrong, and how do we fix it. Don't act like it's not a big deal if your boiling inside because your so mad.

Otherwise this will be the future:
x20 series releases, sales go nowhere, Maggy is so amazed because everyone said they loved previous x10 products, Maggy contacts old customers to ask why they didn't upgrade their old units, customers reply they did but went with a competitors product, Maggy asks why they bought another product when they had rated thier x10 experience so high, customer reply's "Actually it was horrible, but I didn't want to hurt your feelings because you tried so hard!" :ohmy:

- iPhone Repair @ http://www.irepairvero.com

June 25, 2011
4:42 pm
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phild31
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warfieldm wrote:

Hey Phil, Please remember that there were some people that worked very hard on VP. I agree with you that it's far from the best tool available and have offered my suggestions for its improvement. However, the folks at Magellan have gone a long way with a great deal of effort to hear our individual words in reference to their products. Continual berating such as this may make you feel better for a moment but it fosters negativity between the folks at Magellan and customers as a whole. In the end, that's not good for us.

I know that Mitac inherited VP and they have worked hard to fix the worst of the problems with it.
It's now stable and works without trouble.
As a free mapping tool it is very good with excellent maps.
It's the best way to store and see your maps, tracks and routes.

My main concern about VP is that new users will get frustrated trying to "Manage all your geocaches in VantagePoint and plan your next geocaching adventure!"

As far as my being a 'significant contributor to this forum' I've usually got an hour or two a day to play with my toys and try different things.
After all the help I have received on this forum and the Triton forum I feel it's only fair to return the favor when I can.

Plus I've got a big mouth! :blush:
I have been trying to tone down my naturally sarcastic urges but it's still a work in progress.

When in trouble or in doubt, run in circles, scream and shout

June 25, 2011
3:56 pm
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phild31
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I installed the 1.7 firmware on my GC.
It installed fine in about 2 minutes.
I was not having any problems with the GC so I don't know if it cures what's wrong with other's problems.

It starts up faster.
I loaded 7489 caches and waypoints to it with no trouble.
Everything works a little faster, like scrolling through menus, panning the map and searching the geocache list.

When in trouble or in doubt, run in circles, scream and shout

June 25, 2011
12:01 pm
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warfieldm
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phild31 wrote:

Don't apologize to me about VP, it's still junk even if it doesn't crash all the time. 🙂

If you use GSAK instead of that almost useless VP it's actually very easy to manage your GPX files.
All the GPX files on my GC & 710 are on GSAK already and I load one gpx file of 3 to 4 thousand caches on my units.

In fact why would anyone use such a clumsy file sorting system as VP when GSAK is available for free?

Hey Phil, Please remember that there were some people that worked very hard on VP. I agree with you that it's far from the best tool available and have offered my suggestions for its improvement. However, the folks at Magellan have gone a long way with a great deal of effort to hear our individual words in reference to their products. Continual berating such as this may make you feel better for a moment but it fosters negativity between the folks at Magellan and customers as a whole. In the end, that's not good for us.

Personally, I'd like to see them open up the beta of the new version for public testing. Enough companies do this that the beta concept isn't exactly foreign to most users and it would further benefit the development of the software.

Note to Magellan: GSAK didn't become what it is by being developed behind closed doors. One person soliciting feature requests and directly interacting with the users resulted in a massively capable program.

And Phil, don't get me wrong. You're by far the most significant contributor to this forum and help a great number of people. Just don't want to see the continual ragging sour the conduit that exists here.

June 25, 2011
12:49 am
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phild31
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denisetdoris wrote:

Consolidating = packing a bunch of individual files into one bigger one. Like consolidating your debts - one payment instead of ten.

You could load all of the individual files in VP (sorry Phil), then Export them as one GPX file with all the individual caches in it. Note that this doesn't work with Routes, and possibly Tracks also - I tried the routes, they have to be sent one by one.

Don't apologize to me about VP, it's still junk even if it doesn't crash all the time. 🙂

If you use GSAK instead of that almost useless VP it's actually very easy to manage your GPX files.
All the GPX files on my GC & 710 are on GSAK already and I load one gpx file of 3 to 4 thousand caches on my units.

In fact why would anyone use such a clumsy file sorting system as VP when GSAK is available for free?

When in trouble or in doubt, run in circles, scream and shout

June 24, 2011
11:42 pm
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denisetdoris
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Consolidating = packing a bunch of individual files into one bigger one. Like consolidating your debts - one payment instead of ten.

You could load all of the individual files in VP (sorry Phil), then Export them as one GPX file with all the individual caches in it. Note that this doesn't work with Routes, and possibly Tracks also - I tried the routes, they have to be sent one by one.

Denis Gionet, OGA Executive Member - Northern Ontario.

June 24, 2011
8:13 pm
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phild31
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Ah, that makes sense.

Thanks

When in trouble or in doubt, run in circles, scream and shout

June 24, 2011
7:40 pm
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KI4HLW
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phild31 wrote:

What do they mean by consolidate additional files?

I think they are referring to users who use the "Send to GPS" feature of the GC website. Each cache you send is it's own GPX file, so send 1000 caches without clearing the GPS and you you hit the limit.

The GC is an entry level device so I can see those users not realizing how the system works and just constantly sending new files.

- iPhone Repair @ http://www.irepairvero.com

June 24, 2011
6:10 pm
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phild31
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I'm a little confused by this update;

Description of Fix:

The following actions are going to be taken to work around the two issues:

Messages were added to the startup screen to notify the user of the current activity. The messages are:
“Loading Track…”
“Loading Geocaches…”
“Loading Waypoints…”
“Recovering Database…”
“Indexing Database…”
A maximum of 1000 files will be read and loaded from the device. Any additional files beyond the 1000 will not be loaded. A message notifying the user will be displayed. The message will be: "1000 .GPX files loaded. Please consolidate additional files."
The priority of reading the files will be the following:
Tracks
Geocaches
Waypoints

NOTE: Maximum number of Geocaches is still 10,000.

Modification of the database loading and rollback process to improve on the load time.

What two issues are they talking about?
What do they mean by consolidate additional files?

I'll need it explained with short words and no programing language. :huh:

When in trouble or in doubt, run in circles, scream and shout

June 24, 2011
4:55 pm
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S!G
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Look here:

LINK

¡¿ʎɐqǝ ɟɟo pɹɐoqʎǝʞ sıɥʇ ʎnq ı pıp ʎɥʍ

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