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Explorist Gc Wont power up
It wasnt used for approx 5 months...
March 8, 2013
7:32 pm
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Rich969
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March 4, 2013
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Thanks David, I've sent an email to the address you provided.

March 7, 2013
11:59 am
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David
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How about getting you a brand new replacement for the unit, instead of taking it apart?  I sent you a private message but never got a reply, but if you live in the US and want a replacement I can probably get you one; however, you are going to have to email me at [email protected] and I will get you in contact with the National Product Advocate for Magellan.

 

David


 

 

 

March 7, 2013
5:18 am
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tollfree
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March 6, 2013
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I am a bit hesitant to do this.Confused

Would you have a "how to"? 

March 6, 2013
1:37 pm
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S!G
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If your device is not responding in any kind with

1. new battery inside

2. usb connection with the computer

 

I would open the device and look, if there are all connectors in place.

with this, allway be carefull, there are some small rubber/silicone/whatever seals in there. If only one of them is not in place after assembling, the device is not waterproof at all.

For sure, you have left your warrenty with this.

Also have a look at the battery connectors, to be in good shape, that there is not corrosion around there.

¡¿ʎɐqǝ ɟɟo pɹɐoqʎǝʞ sıɥʇ ʎnq ı pıp ʎɥʍ

March 6, 2013
6:57 am
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tollfree
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JungleGhost said

Rich969 said 

After I first did the sequence, I then removed the batteries .. reinserted and restarted the unit.

I have unfortunately the same problem. I have also tried all kind of sequences but it does not show any sign of life. 

You removed the batteries after the sequence and than you only need to push the power button? (no other sequence)

 

March 5, 2013
11:31 am
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Rich969
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Thanks JG, I tried again in various different orders but unfortunately the unit shows no response whatsoever.

March 5, 2013
10:10 am
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OSS-SAS
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Rich969 said
Thanks for the quick responses guys. First David, i'm located in western canada. Mike, i had my wife work the paperclip while i pressed the menu key, joystick up and held the on button but the unit showed no response at all.

Rich,

Please try again to make sure that the unit is dead.  If you cannot revive it.

Sometimes, I have to try many times to get the unit to respond.  I cannot remember if I first held in the buttons and then clicked the reset by the USB or reverse.

After I first did the sequence, I then removed the batteries .. reinserted and restarted the unit.

JG

 

JG Technical Support is part of Jungle Ghost Enterprises (JGE) in Wayne, NJ. JG created JGE in 2007 specifically as a Repair and Service Center Worldwide for Magellan Triton and the New Explorist X10 units. For the record, JG received his moniker from the Kachins in Burma.  In Burmese he is "Dua Ma Rung".

March 4, 2013
8:42 pm
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Rich969
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Thanks for the quick responses guys. First David, i'm located in western canada. Mike, i had my wife work the paperclip while i pressed the menu key, joystick up and held the on button but the unit showed no response at all.

March 4, 2013
7:48 pm
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Mike
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Rich969 said
I purchased a brand new Explorist Gc and used it for one summer. It worked as advertised and we successfully began a new and exciting family activity. Over the winter months we stored it in a safe place for approximately 5 months. When I pulled it out recently I couldn't get it to power up. I was a bit surprised by this as the batteries were new expensive Lithium ones that with the little use they were put under I would expect to hold a charge.Naturally I changed the batteries but it didn't help. Now I didn't rush out and buy the expensive Lithium ones when I changed the batteries, I used 2 that were currently working in another appliance, at this point I've used a couple different sets of working batteries but the gps shows no sign of power whatsoever. I have tried hooking it to my computer via USB but again, no sign of power at all. A search of the internet offered a couple of suggestions like a pressing a combination of buttons or a tiny reset button or both but still, no sign of power. Is there an internal battery that needs replacing?

The unit worked fine at first, has never been dropped or mistreated. It has never been wet. Total time on the unit was under 20 hours of use.

i appreciate any and all advice offered to get us back out searching

Rich

Rich,

Here is how we resurrect the GC in our shop.

You will need a paper clip and a second person to help you.

PRESS SIMULTANEOUSLY

THE MENU BUTTON + HOLD THE JOYSTICK UP + POWER BUTTON AND INSERT THE PAPER CLIP INTO THE RESET HOLE NEXT TO THE USB AND CLICK IT.

This should do it.

Let us know if you were successful.

Mike

 

March 4, 2013
6:52 pm
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David
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Are you located in the US?

 

David


 

 

 

March 4, 2013
6:06 pm
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Rich969
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I purchased a brand new Explorist Gc and used it for one summer. It worked as advertised and we successfully began a new and exciting family activity. Over the winter months we stored it in a safe place for approximately 5 months. When I pulled it out recently I couldn't get it to power up. I was a bit surprised by this as the batteries were new expensive Lithium ones that with the little use they were put under I would expect to hold a charge.Naturally I changed the batteries but it didn't help. Now I didn't rush out and buy the expensive Lithium ones when I changed the batteries, I used 2 that were currently working in another appliance, at this point I've used a couple different sets of working batteries but the gps shows no sign of power whatsoever. I have tried hooking it to my computer via USB but again, no sign of power at all. A search of the internet offered a couple of suggestions like a pressing a combination of buttons or a tiny reset button or both but still, no sign of power. Is there an internal battery that needs replacing?

 

The unit worked fine at first, has never been dropped or mistreated. It has never been wet. Total time on the unit was under 20 hours of use.

i appreciate any and all advice offered to get us back out searching

Rich

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