We receive many units from users that have accidentally formatted their GPS, used Hostile Software or download a Virus.
Yes, many years ago, this happened because you downloaded a Virus version of a Magellan firmware version which had a Virus.
Please review the next topic which addresses an accidental Virus firmware that was released by Magellan six years ago. Maybe you are having a problem with your GPS acting flaky?
Maybe you discarding a GPS that may be repairable. This repair will require us to complete reflash the GPS.
This repair will include installing a new World Edition Map and the necessary Summit and City Maps that came with your Factory Unit.
JG Technical Support is part of Jungle Ghost Enterprises (JGE) in Wayne, NJ. JG created JGE in 2007 specifically as a Repair and Service Center Worldwide for Magellan Triton and the New Explorist X10 units.