WARNING: Newly issued X10's are creating iBoot errors | Bug Reporting | Forums

Avatar
Please consider registering
guest
Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
sp_TopicIcon
WARNING: Newly issued X10's are creating iBoot errors
Apparently some units may have been shipped that will create an iBoot nonrecoverable error when you do a 7XX firmware upgrade.
January 13, 2014
8:56 am
Avatar
OSS-SAS
Admin
Forum Posts: 1
Member Since:
March 11, 2021
sp_UserOfflineSmall Offline

KEG,

Thanks for the information.  This unit cannot be repaired and must be replaced.

Appears as though this unit was released from Magellan with the wrong project number software.

OR we have a batch of counterfeits in motion.

Who was this unit purchased from?

JG

JG Technical Support is part of Jungle Ghost Enterprises (JGE) in Wayne, NJ. JG created JGE in 2007 specifically as a Repair and Service Center Worldwide for Magellan Triton and the New Explorist X10 units. For the record, JG received his moniker from the Kachins in Burma.  In Burmese he is "Dua Ma Rung".

January 13, 2014
6:13 am
Avatar
Oz KEG
New Member
Members
Forum Posts: 1
Member Since:
January 13, 2014
sp_UserOfflineSmall Offline

Just tried to complete an update on a friends new 510 (in Australia) and got this exact issue.  S/N starts with 014860000 . . . .  I have sent an e-mail to Magellan, assume it will need to be sent back for a warranty repair.

December 29, 2013
2:34 pm
Avatar
OSS-SAS
Admin
Forum Posts: 1
Member Since:
March 11, 2021
sp_UserOfflineSmall Offline

We would like to issue a potential WARNING.

We thank a customer who reported to me that he just purchased a 510 serial number 0148600002120 from 17th Street Photo in New York that created an iBoot error when he tried to upgrade to 713.

We are not aware that any units were released with the fifth digit of the S/N over 5.

We are also not aware that the 713 was set up to handle anything over 1-5.

The symptom was that the upgrade made it all the way through and said to disconnect and it would reboot. 

Upon reboot the unit had a BSOD (Blue Screen of Death) and gave the infamous, Updating Image, NOTE: This is iBoot Fail.

Let us know, if anyone else has had the problem.

As you know, this error cannot be repaired.

JG

 

JG Technical Support is part of Jungle Ghost Enterprises (JGE) in Wayne, NJ. JG created JGE in 2007 specifically as a Repair and Service Center Worldwide for Magellan Triton and the New Explorist X10 units. For the record, JG received his moniker from the Kachins in Burma.  In Burmese he is "Dua Ma Rung".

Forum Timezone: America/New_York
Most Users Ever Online: 99
Currently Online:
Guest(s) 11
Currently Browsing this Page:
1 Guest(s)
Top Posters:
phild31: 1479
David: 646
denisetdoris: 400
pprass: 264
S!G: 251
ShortcutHicksy: 250
jmebd: 184
Sockeye: 170
Caotix: 143
Paganel: 116
Member Stats:
Guest Posters: 5
Members: 805
Moderators: 0
Admins: 3
Forum Stats:
Groups: 15
Forums: 42
Topics: 921
Posts: 7306
Newest Members:
savannahtindale, Wat, KHB3, ethanwetherspoon, EmilyAnges, cletachristie0, Robert Temple, OSS-SAS
Administrators: jg_the_Prophet: 29, mike_the_Enforcer: 0, OSS-SAS: 1

Leave a Reply