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Next Cache Issue
July 9, 2012
2:04 am
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pprass
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David - while Richard is personally looking into this issue ask him why the "Next Nearest" message doesn't pop up after marking a cache as "Not Found". When we mark a cache as "Found" a message comes up to "Enter Comments" and then a message to find "Next Nearest". However if you mark a cache as "Not Found" the "Next Nearest" message does not appear. I think (can't remember actually) that it also doesn't work if you mark a cache "Needs Maintenance". What is the reason for that - if any?

July 6, 2012
12:05 am
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pprass
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Yes Graham - it is very disappointing to learn that nothing has been about this issue even though the solution was described and step by step instructions laid out on how to fix it about 2 months ago. I even remember David saying that it had been passed onto Magellan with some other items.
That is why I have asked on 2 occasions that we receive a list from Magellan of what issues they are working on so that we know if anything has been dropped off - but of coarse no response.

David - while Richard is personally looking into this issue ask him why the "Next Nearest" message doesn't pop up after marking a cache as "Not Found". When we mark a cache as "Found" a message comes up to "Enter Comments" and then a message to find "Next Nearest". However if you mark a cache as "Not Found" the "Next Nearest" message does not appear. I think (can't remember actually) that it also doesn't work if you mark a cache "Needs Maintenance". What is the reason for that - if any?

July 2, 2012
10:32 am
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george40br
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Is the smaller positiopn arrow selection to be provided for the Explorist 510? The present arrow obliterates nearly half a Km when using the smaller zoom on the UK OS 50,000 maps. Might be OK for caching but not good for hillwalking.

June 30, 2012
4:25 am
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David
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The Smaller Arrow, or actually a selectable arrow size is coming. It is already available in the GC, 110 and 310 and should be included in the next firmware release for the Touch units. Also, the problem with the search items not being cleared for the Find Next issue is also being addressed.

David

June 30, 2012
4:16 am
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twistyipper
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I thank everyone for their input on this matter---I believe my problem lies with searching for caches by name and then not returning to put the search option to select "find next closest" I do think that this unit may offer too many options for the needs of average recreational geocacher and when we become frustrated with the unit then our opinion of it goes down the tubes--With the help of the many knowledgeable followers of this forum I think most problems can be ironed out--(now on to the smaller arrows debate)

June 30, 2012
3:50 am
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phild31
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Product loyalty seems to be a natural tendency, I guess to defend our self esteem when we buy a lemon.
And everybody is affected by it to one degree or another.
All you can do is try to resist it.

On this board I try to be honest with any help/advice on using these units and preface or end my opinions by stating that it is my opinion.

When in trouble or in doubt, run in circles, scream and shout
June 29, 2012
3:15 pm
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Jaker
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phild31 wrote:

I'm one of those people that has no feelings of product loyalty to anything I own.
I use the 710 because in my opinion it's the best GPSr on the market for my purposes.

It is so very hard to find an unbiased opinion about any product on the internet or in any other type of media, for that matter, simply because of the dreaded "Product Loyalty Syndrome".
It is very refreshing to find that there are still some people unaffected by this terrible disease.

Jaker

June 28, 2012
3:54 pm
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phild31
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OK, I see what you are doing.
You don't actually navigate to (GO TO) the cache at all.
But the driving directions won't work and the smart compass won't work unless I 'GO TO' (navigate to) a cache.

If it works for you then do it any way you like. :cheer:
But that's not the way I search for caches and I would imagine most people will use the 'GO TO' function to search for caches.

When I want to mark a cache as found on my unit at the end of the day or at any time I have always just brought up the cache page, tap menu - (lower right), tap found, yes/no for comments and the "next cache?" option does not appear because I didn't 'GO TO' a cache in the first place.

For myself tapping 'no' for "Next cache" is not that big a deal, what is a big deal for me is when I tap 'yes' I sort of expect it to work without having to remember which work-a-round set of hoops I have to jump through.

The absolutely total lack of support from Garmin is why I went to & stayed with Magellan in the first place, years ago.
But just being better than Garmin is not that difficult!
I really do appreciate the responses, timely updates, fixes and improvements that Magellan has given us.

It's just frustrating when it seems it shouldn't be that difficult to be so much better.

I'm one of those people that has no feelings of product loyalty to anything I own.
I use the 710 because in my opinion it's the best GPSr on the market for my purposes.

When in trouble or in doubt, run in circles, scream and shout
June 28, 2012
6:21 am
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Jake81499
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Ok, I found exactly what I'm doing different to not see the next cache screen. I don't use navigate to cache. I don't click on the map icon or the orange circle when in the cache screen. I also don't have the next cache box or anything with the word 'next' on any of my map or dashboard screens. It's completely shut off everywhere. But the main thing is I don't use the navigate buttons. Don't need to. I just use the arrows and go back to the map after logging the cache.

If that cache were found while using the navigate function the next cache screen will come up.

Jake81499

June 28, 2012
5:48 am
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Jake81499
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You think it's bad here...

For three years I had a Garmin Oregon 450. I'd always been a Garmin fan and I bought my first gps in 1995. I built the first aprs stations in Wyoming. Completely solar powered and still in operation today under the call n7zef. My call in kj7az. I helped with the design of many of the first aprs trackers, all based around Garmin gps units. I've since gotten out of ham radio because it sux and that's being kind.

But the last good Garmin I had, a 60csx, died and I decided to buy an Oregon rather than have the 60 repaired. Big mistake. I sent the Oregon in for repair three times and it always came back with the same problem. And I wasn't the only one with the problem. You upload caches using gsak or that garmin program and the gps would lock up almost every time. You would upload the caches 4 and 5 times before it would accept the file. Then, you get 100 miles from town and NO CACHES! They would just dump!

Garmin had a totally deaf ear to the problem. Many people were complaining about it. Like I say, I had mine for three years and had the same problem through three repairs.

At least it seems that we have a person that is willing to turn the problems over to Magellan to look at and hopefully fix. And it looks like Magellan might be willing to mix them. I haven had mine but for about three weeks but so far, no real problems. Nothing like what I was having with the Garmin Oregon. It looks to me like this Magellan 710 needs some tweaks, like adding a sure way to turn off the 'next cache' thing.

For me, time will tell. So far, I like it. This is much better than the nightmare I was having before.

Jake81499

June 28, 2012
3:48 am
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phild31
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I find it more than a little disappointing.
So if Richard personally has a problem with his unit, then that problem will be addressed by "the team"?

Memo to "The team";
Obviously those loadmouthed whiners on that silly forum stumbled onto something that we can & should fix sometime this year.
But MY unit is broken, make sure you fix it!

A quantum jump in our understanding of how Magellan prioritizes fixing documented bugs.

Phil

When in trouble or in doubt, run in circles, scream and shout
June 28, 2012
2:37 am
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ShortcutHicksy
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dwcarr1 wrote:

A quantum jump forward!!! Hey Guys, I just spoke to Richard at Magellan and he ran into the same problem with his eX710 while out caching yesturday; however, because of our input he now understands how to make it work and where the problem lives, so he's going to personally address this to make sure that it gets fixed...

David

Hi David,

I find that a little disappointing. The ‘Find Next’ not working, caused by using ‘Search by name or ID’ was found several months back and is completely reproducible every time and was well documented in this forum. You previously indicated more than once that it had been reported to Richard.

For Richard to now be looking at it because he had an instance is unbelievable. It begs the question “is Magellan genuinely interested in this forum and seriously looking at our input”. Some members of the forum have worked very hard to locate the cause and sequence of software bugs. To not have Magellan accept that information and deliver a fix in the shortest possible time is very poor.

Graham.

June 27, 2012
8:01 pm
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David
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A quantum jump forward!!! Hey Guys, I just spoke to Richard at Magellan and he ran into the same problem with his eX710 while out caching yesturday; however, because of our input he now understands how to make it work and where the problem lives, so he's going to personally address this to make sure that it gets fixed...

David

June 27, 2012
5:02 pm
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Jake81499
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A little later I'll see if I can type up the exact combination. The only time mine is on is if I have the people (Profiles) symble on.

June 27, 2012
2:35 pm
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phild31
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Same with mine Jake, I just tried every combination of upper left icons and profiles selected and the "Find next" option always worked for me.

Phil

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June 27, 2012
8:12 am
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ShortcutHicksy
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Hi Jake,

I’m not sure that is going on with your unit but on mine the ‘Find Next’ works irrespective of what option I have displayed in the top left corner including dashboard.

Graham.

June 27, 2012
6:12 am
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Jake81499
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I don't know if this will help but I figured out how to shut it off and turn it on.

With the speedometer displayed in the upper left hand corner I do not get the 'next cache' function. With the profiles symble (people) in the upper left corner the 'next cache' function works.

The Geocaching still works just fine with the speedometer (dashboard) in the upper left corner.

Experiment with this and see if it works for others and what selections will shut it off and on.

Jake81499

Ps. My profile is set to vehicle. I tried it in the Geocaching profile also with the same results.

April 14, 2012
6:12 am
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ShortcutHicksy
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Hi David,

What pprass has discovered applies to the X10 units and is independent of whether the hard button is set or not set to ‘Geocache Details’. The condition is repeatable as you would expect with a digital device.

If you following this sequence it will bring the fault on;

1.Use option ‘Sort & Search/Search be name or ID’ to locate a cache.

2.Goto the cache and mark as found.

3.Then when you press ‘Find next nearest Geocache’ and you will not receive the correct list.

4.At this point the ‘Find next nearest Geocache’ list is corrupt.

5.If you use Menu/Geocaches to locate the next cache to find the sort & search option is automatically set back to ‘Nearest’ but any subsequent uses of ‘Find next nearest Geocache’ will continue to return a corrupt list of geocaches or no geocaches .

To fix the corruption, go into option ‘Sort & Search’ and press ‘Sort By: Nearest/Nearest’ even though the unit will show that nearest is selected. Now use Menu/Geocaches to locate the next cache to find then goto and mark it as found. Use ‘Find next nearest Geocache’ and the correct list of nearest geocaches will be returned.

I’m not saying this is the only reason why ‘Find next nearest Geocache’ stops working but is no doubt a major contributor. As this fault is reproducibly it should be easily fixed. The automatic reset back to ‘Nearest’ would appear to be missing part of the code that the manual reset runs through.

Graham,
PS make Eric’s day.

April 13, 2012
10:36 pm
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pprass
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Not the 310. I was referring to the 710.

I also have a 610 which never had this function working (I have the hard button set to Geocaches btw)- it just showed a blank screen and it didn't even work after sending it to MiTac for service. However I fixed it by going to Geocaches>Options>Sort & Search>Sort By: Nearest and pressed the "Nearest" radio button even though it was already highlighted.

I then went back to Geocaches using the hard buton, selected a cache and pressed "GoTo". I then went to Option > Found. Next screen that comes up is "Enter Comments?" > No. Then next screen "Find next closest Geocache?" > Yes - and there they are :cheer: The next 50 closest caches all lined up. Never worked before!

April 13, 2012
6:34 pm
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David
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Prrass,

Are you speaking of the next cache issue with the eX310 or the eX5,6,710s?

This issue exist with all of these models; however, at least from what I've seen on my is that if you eliminate the use of the hard key short cut on the 5,6 & 710 then I've had really good luck with it and I've never had a problem with it even it the sort parameters set to something different.
The eX310, well that it a different story because the find next on it was just messed up no matter what I tried; however, when I went out the other way with the new firmware is seemed to be working. So, if you’re speaking of the eX310 with the new firmware and it still isn’t working – please let me know.

David

April 13, 2012
12:45 pm
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ShortcutHicksy
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pprass wrote:

What I suspect is happening is that when you do a sort on a name, or any other selection (except Nearest), then that selection is retained when the unit goes through the "Next Nearest" process. So you reset it to "Nearest" and it works.

I believe you are right.

I previously removed the hard button after David’s comments but that made no difference so I set it up again. Since then I have noticed that some time it works and other times it returns old caches I have found. It is currently not working.

When you use ‘Sort & Search/Search by name or ID’ to pick a cache and then goto and find it. The ‘Sort & Search’ function gets automatically reset to ‘Nearest’ evident by looking at the Menu/Geocache list. I therefore would rarely if ever manually reset to ‘Nearest’.

I just set the geocache search back to “nearest”, something as I said I would rarely do if every and the ‘Find next nearest Geocache’ produces the correct list. I will pay more attention to this in the coming weeks but I believe you have found the bug. Well done, chalk another one up to the Aussies.

Graham.

April 13, 2012
9:02 am
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pprass
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I found that the "Next Nearest" function worked perfectly with and without the hard button being set for Geocaches. However after I searched for a cache using "Option>Sort & Search>Filter by name" the "Next Nearest" didn't work properly after answering "Yes" to the screen that pops up.
I then went back to the list of geocaches, selected "Option>Sort & Search>Sort by: Nearest" - and the "Next Nearest" function worked again!

What I suspect is happening is that when you do a sort on a name, or any other selection (except Nearest), then that selection is retained when the unit goes through the "Next Nearest" process. So you reset it to "Nearest" and it works.

March 24, 2012
10:12 am
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ShortcutHicksy
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dwcarr1 wrote:

Graham,

Assign the side (Hard) buttons to anything besides the Geocaching list/stats and then reload the unit with a new GPX file and try using it again and see if your problems go away.

David

Hi David,

I did as you suggested, reprogrammed the hard button and loaded in a fresh gpx file.

Initially the ‘Find next nearest Geocache’ worked correctly but after I loaded a small gps file with some new caches it stopped working. Usually returns one or a short list of caches I had found in the last day or two.

Does Magellan near any more information/data. If not I will change my hard button back to ‘Geocache details’ and wait for the next firmware release.

Graham.

March 12, 2012
9:22 am
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S!G
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David, which of the config-files makes the trouble? I wonder, if I could do something in the field with totalExMod?

¡¿ʎɐqǝ ɟɟo pɹɐoqʎǝʞ sıɥʇ ʎnq ı pıp ʎɥʍ
March 12, 2012
5:38 am
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David
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Graham,

Assign the side (Hard) buttons to anything besides the Geocaching list/stats and then reload the unit with a new GPX file and try using it again and see if your problems go away.

David

March 11, 2012
12:50 pm
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ShortcutHicksy
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Hi David,

The unit is an Australian version running the 6.33 software that I downloaded from Magellangps.com website.

With regards to the side button assigned to ’Geocache Details’, are you saying that if I use that button then from that point onwards the ‘Find next nearest Geocache’ will be/get corrupted. I would have certainly used it to view some cache details.

I’m happy to load your software and not use the side button if that will provide information that will improve the software. It would be great to get this facility working under all user options.

I was not aware that after the last software update there was still a bag in ‘Find next nearest Geocache’. I thought it was all working, as my early experience indicated.

Graham.

March 11, 2012
1:39 am
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David
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ShortcutHicksy wrote:

After the latest update ‘Find Nearest Geocache’ worked 90% of the time on my 710 but as I continued to use the unit it progressively got worse to where now it is not working correctly 95% of the time. I have not tried defragging the memory to see if that helps.

Graham.

Graham,

Is your 710 a US version? The reason that I ask is because I recently saw an eX310 that was having a problem similiar to this and we couldn't figer it out; however, when I copied ALL of the files (except the maps) from my working eX310 over to the unit it starting working correctly. After doing so I was able to trace the problem down to a corrupted configuration file that a firmware update wouldn't/couldn't corrupt, because it wasn't replacing that file. I have since asked Magellan to please give us a second copy of all firmware updates that include all of the files, except the maps, for repairing/correcting such issues.
Anyway, if you unit is running the US software, I would like to send you a copy of the files on my 710 and see what happens, because I've logged over 400+ cache finds since I received this software around the first of the year and I haven't had a single problem with the Find Next not working, as log as I use the menu via the touch screen and NOT the quick button on the side of the unit. There is a bug with the Find Next function which is directly related to assigning and using the Geocaching option of the quick button and this is documented with Magellan and they're supposed to fix it in the next release.

David

March 10, 2012
3:31 pm
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litngbug
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mine worked perfectly over 2 days doing the Crew Rookery Series (GC343JW)
of caches last week, I did "defrag" the unit though..
'bug

March 10, 2012
8:32 am
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ShortcutHicksy
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After the latest update ‘Find Nearest Geocache’ worked 90% of the time on my 710 but as I continued to use the unit it progressively got worse to where now it is not working correctly 95% of the time. I have not tried defragging the memory to see if that helps.

Graham.

March 7, 2012
3:55 am
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phild31
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Yeah, my 710 half the time shows no caches at all.
So after logging a find, I just say no. 😛

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March 7, 2012
1:38 am
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twistyipper
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My 610 using the latest firmware still wants to send me 25 kilometers to my next cache which is "not the next" ..just a little issue but it sure bugs me..I wish I could shut off this question after logging a find...TY

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