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Problem: USB cable has a loose connection to the X10 Solution: is very simple
Many users are approaching us for new USB cable connectors for their GPS. This is really not necessary .. instead try this method to repair the problem.
September 23, 2013
8:56 am
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phild31
Nashua, New Hampshire USA
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JungleGhost said

phild31 said
I want to point out that when a unit is connected to a computer the natural tendency is to place the unit on your desk after plugging the cable in.

Because the plug is set at an angle in the 510/610/710, when you place the unit on your desk the cable will contact the desk and have the weight of the unit pushing against the cable and plug, deforming it.

It is also very easy to accidentally pull the cable at an angle while unplugging it.

The GC plug is straight out on the bottom of the unit, no problems with the cable on my desk and very easy to pull it straight out of the plug.

I now have a cradle on my desk to hold the 710 up so the cable is not pressing against the desk.

 

After using my GC for over three years and my 710 for nearly three years the only cables that have been damaged are the ones used on the 710.

 

Note to Phil,

In a previous message you advised the user to bend the cable going into the GPS for a tighter fit.  We know that with the countless repairs we accomplish that this is not the correct answer.

Hence, we place the correct way to solve the problem by fixing the external USB cables male mini-plug.

JG

I didn't say to bend the cable, I advised to bend the plug in the cable, the same fix you advise, and not to touch the plug in the unit.

 

I have been fixing the mini-plugs of my cables this way for over two years, if you use a 710 every day in your car/truck you will find the cable plug getting loose after 6 or 7 weeks and will need to fix the external USB cable's male mini-plug again.

The main way the external USB cable's male mini-plug gets deformed is unplugging the cable from a 510/610/710, it is very easy to pull it at an angle.

The cable I used for just the GC never needed fixing, in my opinion because the female plug in the GC is straight & it is very easy to pull it straight out.

I also always advise to never use the Magellan windshield mount for the 510/610/710 because it is extremely awkward plug in & unplug the cable, resulting in damage to the external USB cable's male mini-plug.

 

 

 

 

When in trouble or in doubt, run in circles, scream and shout
September 22, 2013
1:38 pm
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JungleGhost
Wayne NJ
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phild31 said
I want to point out that when a unit is connected to a computer the natural tendency is to place the unit on your desk after plugging the cable in.

Because the plug is set at an angle in the 510/610/710, when you place the unit on your desk the cable will contact the desk and have the weight of the unit pushing against the cable and plug, deforming it.

It is also very easy to accidentally pull the cable at an angle while unplugging it.

The GC plug is straight out on the bottom of the unit, no problems with the cable on my desk and very easy to pull it straight out of the plug.

I now have a cradle on my desk to hold the 710 up so the cable is not pressing against the desk.

 

After using my GC for over three years and my 710 for nearly three years the only cables that have been damaged are the ones used on the 710.

 

Note to Phil,

In a previous message you advised the user to bend the cable going into the GPS for a tighter fit.  We know that with the countless repairs we accomplish that this is not the correct answer.

Hence, we place the correct way to solve the problem by fixing the external USB cables male mini-plug.

JG

 

 

JG is the Founder of Jungle Ghost Enterprises (JGE) in Wayne, NJ. He created JGE in 2007 specifically as a Repair and Service Center Worldwide for Magellan Triton and the New Explorist X10 units.

September 22, 2013
12:15 pm
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JungleGhost
Wayne NJ
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Hi Again Graham,

I understand how this can be confusing.   Let us establish a nomenclature for the Male Mini-USB cable plug.

As this plug is inserted into the GPS it must be inserted upside down.  Therefore, the plug as viewed from the top front is upside down.

If you examine the plug by itself.  It is four sided.  The plug in an UPRIGHT position has a top plane .. two side and a bottom plane.  The Bottom plane is where the plug is bent together during manufacture.

I am addressing the TOP PLANE .. it is the longest of four planes, top, 2 sides and bottom.  When the cable plug is inserted into the GPS this top plane is Upside down.

This is the ONLY PLANE that you will have to adjust.

Regards,

JG

JG is the Founder of Jungle Ghost Enterprises (JGE) in Wayne, NJ. He created JGE in 2007 specifically as a Repair and Service Center Worldwide for Magellan Triton and the New Explorist X10 units.

September 22, 2013
11:09 am
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ShortcutHicksy
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JungleGhost said
Graham,  I want to make sure that no one attempts to bend the USB female connection inside the GPS.  They will probably ruin it.

The part to correct is the male mini-plug on the USB cable.

When you examine this plug you will see on loose plugs that the longest horizontal part of the cable has a "V" downward bend (depression) in the center. 

The objective is to raise this DENTED section up higher that the normal plane.

If you play with bending the female connection on the unit; destruction of the connection will most likely occur.

Play with the MALE connection and do your correction on it.

If you correct the top part of the male connection you will have a male mini-pliug that will TIGHTLY fit into the female connection of the USB GPS socket.

This will allow INSERTION COMPLETELY INTO THIS FEMALE SOCKET AS WAS INTENDED BY THE MANUFACTURER.

JG

 
JG,

The use of the term downwards (or upwards) is confusing as it depends on which way the USB plug is held. Looking at my USB plugs the longer side which has the black insulation and contacts is slightly bends inwards (towards the centre of the plug).

Are you saying to increase the distance between the two longer parallel sides of the plug by putting something between them and prising them apart without damaging the contacts.

Graham.

 

September 22, 2013
9:07 am
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JungleGhost
Wayne NJ
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Graham,  I want to make sure that no one attempts to bend the USB female connection inside the GPS.  They will probably ruin it.

The part to correct is the male mini-plug on the USB cable.

When you examine this plug you will see on loose plugs that the longest horizontal part of the cable has a "V" downward bend (depression) in the center. 

The objective is to raise this DENTED section up higher that the normal plane.

If you play with bending the female connection on the unit; destruction of the connection will most likely occur.

Play with the MALE connection and do your correction on it.

If you correct the top part of the male connection you will have a male mini-pliug that will TIGHTLY fit into the female connection of the USB GPS socket.

This will allow INSERTION COMPLETELY INTO THIS FEMALE SOCKET AS WAS INTENDED BY THE MANUFACTURER.

JG

 

JG is the Founder of Jungle Ghost Enterprises (JGE) in Wayne, NJ. He created JGE in 2007 specifically as a Repair and Service Center Worldwide for Magellan Triton and the New Explorist X10 units.

September 22, 2013
8:07 am
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ShortcutHicksy
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JungleGhost said
As mentioned, we have been receiving many requests for new USB cable hardware for the X10's.  The customers are reporting that the USB cable is so loose that it is falling out.

This is an unnecessary repair.  The solution to this dilemma rests in the USB mini cable.  Apparently too many people are pulling down when they disconnect from the GPS.

If they look at the cable they will see that the BOTTOM (LARGER) part of the connector is bent into a "V" depression.

Just take a every fine narrow edged knife and rebend the "V" depress upward so that is higher than the outer part of the cable connector.  Care that you do not damage the black insulator and center connection .. and all is solved.

JG

 

Hi JG,

To clarify, when you say ‘bend the “V” depression upwards’ are you referring to the socket in the unit. Not the plug on the USB cable.

Bending the socket in the unit makes for a tighter fit of the USB cable but I still find if I move the USB plug  away from the back of the unit (i.e. towards the front of the unit) the electrical charge connection is interrupted and the unit starts running on the battery. Should I try bending it more to make the USB plug fit even tighter?

Graham.

September 21, 2013
9:03 pm
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phild31
Nashua, New Hampshire USA
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I want to point out that when a unit is connected to a computer the natural tendency is to place the unit on your desk after plugging the cable in.

Because the plug is set at an angle in the 510/610/710, when you place the unit on your desk the cable will contact the desk and have the weight of the unit pushing against the cable and plug, deforming it.

It is also very easy to accidentally pull the cable at an angle while unplugging it.

The GC plug is straight out on the bottom of the unit, no problems with the cable on my desk and very easy to pull it straight out of the plug.

I now have a cradle on my desk to hold the 710 up so the cable is not pressing against the desk.

 

After using my GC for over three years and my 710 for nearly three years the only cables that have been damaged are the ones used on the 710.

 

When in trouble or in doubt, run in circles, scream and shout
September 21, 2013
2:41 pm
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JungleGhost
Wayne NJ
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Forum Posts: 289
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September 15, 2012
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As mentioned, we have been receiving many requests for new USB cable hardware for the X10's.  The customers are reporting that the USB cable is so loose that it is falling out.

This is an unnecessary repair.  The solution to this dilemma rests in the USB mini cable.  Apparently too many people are pulling down when they disconnect from the GPS.

If they look at the cable they will see that the BOTTOM (LARGER) part of the connector is bent into a "V" depression.

Just take a every fine narrow edged knife and rebend the "V" depress upward so that is higher than the outer part of the cable connector.  Care that you do not damage the black insulator and center connection .. and all is solved.

JG

JG is the Founder of Jungle Ghost Enterprises (JGE) in Wayne, NJ. He created JGE in 2007 specifically as a Repair and Service Center Worldwide for Magellan Triton and the New Explorist X10 units.

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Problem: USB cable has a loose connection to the X10 Solution: is very simple | 510 610 710 Repair & Service Questions & Solutions | Forums — 1 Comment

    • PLEASE FORGIVE OUR AUTOMATED RESPONSE

    Concerning your inquiry on this website. Unfortunately, we do not respond to service questions posted in the comment section of this website. If you wish to have a member of our forum assist you with a solution then post a MESSAGE on this website. May we suggest, that you JOIN the Forum. MEMBERSHIP is FREE. Do a search for your problem. If you do not find the answer then please post your question under the appropriate section. Do not use the comments section or your inquiry will not be answered. Joining is free and in this manner, both we and our membership can provide solutions. This method will also help other members. Regards, JG

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