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Jeff Caulfield...are you out there?
Trying to follow up with customer service
June 19, 2013
11:36 pm
Forum Posts: 4
Member Since:
February 18, 2013
sp_UserOfflineSmall Offline

Does anyone know if Jeff still works for Magellen?  We had been corresponding (see below) regarding a replacement 610 and I haven't heard from him since April.  

"Hi Jenny,

I am working on getting a tested unit.  I did find out that when the GPS is placed in Suspend mode it will only record your location as the tracklog.  It does not record any elevation data, so you would need to leave the unit operating in order to record elevation changes.

I will be back in our office in 2 weeks and should be able to acquire a tested unit to replace your eXporist 610.

Let me know if you have any questions.

Thanks, Jeff"


I had high hopes for resolution and am feeling like I have been blown off. :-(


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Jeff Caulfield...are you out there? | Hardware Issues | Forums — 1 Comment


    Concerning your inquiry on this website. Unfortunately, we do not respond to service questions posted in the comment section of this website. If you wish to have a member of our forum assist you with a solution then post a MESSAGE on this website. May we suggest, that you JOIN the Forum. MEMBERSHIP is FREE. Do a search for your problem. If you do not find the answer then please post your question under the appropriate section. Do not use the comments section or your inquiry will not be answered. Joining is free and in this manner, both we and our membership can provide solutions. This method will also help other members. Regards, JG

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