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9:25 pm
June 21, 2014
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Thank you JG, I will give that a try. So disappointing since it has hardly been used. Is this problem something that can be repaired?
2:03 pm
May 19, 2014
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RB,
Appears that the internal battery that backs up the Static RAM on the GC is depleted.
This is a bad part in some Magellan GC and 310 units.
Just for the heck of it .. put in 2 new AA batteries and leave the unit alone for 24 hours.
Hopefully the internal battery will do some charging.
If nothing helps .. call Magellan and tell them your circumstances.
Wish you luck.
JG
JG Technical Support is part of Jungle Ghost Enterprises (JGE) in Wayne, NJ. JG created JGE in 2007 specifically as a Repair and Service Center Worldwide for Magellan Triton and the New Explorist X10 units. Contact: SKYPE ID: edosan_go.
5:16 pm
June 21, 2014
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Getting ready to take the kids camping and ran into this problem. We have a Magellan GC that has been used less than 6 hours and has been stored in ideal conditions. We have not used it for a year and a half, and went to turn it on today. Nothing. New batteries inserted...nothing. Plugged into the USB with the new batteries...nothing. Tried holding the up position on joystick+menu button+power button...nothing. Tried this procedure again taking the batteries out and leaving the USB in...nada. HELP! 
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