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Explorist Gc Wont power up
It wasnt used for approx 5 months...
March 8, 2013
7:32 pm
Rich969
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March 4, 2013
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11

Thanks David, I've sent an email to the address you provided.

March 7, 2013
11:59 am
David
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March 20, 2010
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How about getting you a brand new replacement for the unit, instead of taking it apart?  I sent you a private message but never got a reply, but if you live in the US and want a replacement I can probably get you one; however, you are going to have to email me at zukicacher@gmail.com and I will get you in contact with the National Product Advocate for Magellan.

 

David

 

 

 

March 7, 2013
5:18 am
tollfree
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March 6, 2013
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I am a bit hesitant to do this.Confused

Would you have a "how to"? 

March 6, 2013
1:37 pm
S!G
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Forum Posts: 270
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March 17, 2010
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If your device is not responding in any kind with

1. new battery inside

2. usb connection with the computer

 

I would open the device and look, if there are all connectors in place.

with this, allway be carefull, there are some small rubber/silicone/whatever seals in there. If only one of them is not in place after assembling, the device is not waterproof at all.

For sure, you have left your warrenty with this.

Also have a look at the battery connectors, to be in good shape, that there is not corrosion around there.

¡¿ʎɐqǝ ɟɟo pɹɐoqʎǝʞ sıɥʇ ʎnq ı pıp ʎɥʍ
March 6, 2013
6:57 am
tollfree
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March 6, 2013
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JungleGhost said

Rich969 said 

After I first did the sequence, I then removed the batteries .. reinserted and restarted the unit.

I have unfortunately the same problem. I have also tried all kind of sequences but it does not show any sign of life. 

You removed the batteries after the sequence and than you only need to push the power button? (no other sequence)

 

March 5, 2013
11:31 am
Rich969
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Forum Posts: 4
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March 4, 2013
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Thanks JG, I tried again in various different orders but unfortunately the unit shows no response whatsoever.

March 5, 2013
10:10 am
JungleGhost
Wayne NJ
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September 15, 2012
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Rich969 said
Thanks for the quick responses guys. First David, i'm located in western canada. Mike, i had my wife work the paperclip while i pressed the menu key, joystick up and held the on button but the unit showed no response at all.

Rich,

Please try again to make sure that the unit is dead.  If you cannot revive it.

Sometimes, I have to try many times to get the unit to respond.  I cannot remember if I first held in the buttons and then clicked the reset by the USB or reverse.

After I first did the sequence, I then removed the batteries .. reinserted and restarted the unit.

JG

 

JG is the Founder of Jungle Ghost Enterprises (JGE) in Wayne, NJ. He created JGE in 2007 specifically as a Repair and Service Center Worldwide for Magellan Triton and the New Explorist X10 units.

March 4, 2013
8:42 pm
Rich969
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March 4, 2013
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Thanks for the quick responses guys. First David, i'm located in western canada. Mike, i had my wife work the paperclip while i pressed the menu key, joystick up and held the on button but the unit showed no response at all.

March 4, 2013
7:48 pm
Mike
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September 16, 2012
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Rich969 said
I purchased a brand new Explorist Gc and used it for one summer. It worked as advertised and we successfully began a new and exciting family activity. Over the winter months we stored it in a safe place for approximately 5 months. When I pulled it out recently I couldn't get it to power up. I was a bit surprised by this as the batteries were new expensive Lithium ones that with the little use they were put under I would expect to hold a charge.Naturally I changed the batteries but it didn't help. Now I didn't rush out and buy the expensive Lithium ones when I changed the batteries, I used 2 that were currently working in another appliance, at this point I've used a couple different sets of working batteries but the gps shows no sign of power whatsoever. I have tried hooking it to my computer via USB but again, no sign of power at all. A search of the internet offered a couple of suggestions like a pressing a combination of buttons or a tiny reset button or both but still, no sign of power. Is there an internal battery that needs replacing?

The unit worked fine at first, has never been dropped or mistreated. It has never been wet. Total time on the unit was under 20 hours of use.

i appreciate any and all advice offered to get us back out searching

Rich

Rich,

Here is how we resurrect the GC in our shop.

You will need a paper clip and a second person to help you.

PRESS SIMULTANEOUSLY

THE MENU BUTTON + HOLD THE JOYSTICK UP + POWER BUTTON AND INSERT THE PAPER CLIP INTO THE RESET HOLE NEXT TO THE USB AND CLICK IT.

This should do it.

Let us know if you were successful.

Mike

 

March 4, 2013
6:52 pm
David
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March 20, 2010
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Are you located in the US?

 

David

 

 

 

March 4, 2013
6:06 pm
Rich969
Member
Forum Posts: 4
Member Since:
March 4, 2013
Offline

I purchased a brand new Explorist Gc and used it for one summer. It worked as advertised and we successfully began a new and exciting family activity. Over the winter months we stored it in a safe place for approximately 5 months. When I pulled it out recently I couldn't get it to power up. I was a bit surprised by this as the batteries were new expensive Lithium ones that with the little use they were put under I would expect to hold a charge.Naturally I changed the batteries but it didn't help. Now I didn't rush out and buy the expensive Lithium ones when I changed the batteries, I used 2 that were currently working in another appliance, at this point I've used a couple different sets of working batteries but the gps shows no sign of power whatsoever. I have tried hooking it to my computer via USB but again, no sign of power at all. A search of the internet offered a couple of suggestions like a pressing a combination of buttons or a tiny reset button or both but still, no sign of power. Is there an internal battery that needs replacing?

 

The unit worked fine at first, has never been dropped or mistreated. It has never been wet. Total time on the unit was under 20 hours of use.

i appreciate any and all advice offered to get us back out searching

Rich

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Comments

Explorist Gc Wont power up | General GC | Forums — 10 Comments

  1. I have a Explorist 610 loaded with the latest software.. While doing Geocaching, MOST of the time, the compass will freeze for several minutes, the distance to end will update very slow It would show 20 meters then all the sudden 3 meters or so (I know there is a margin of error for accuracy) but it could maintained a 15 meters or so distance from a cache when I know I am about 50 meters away from the cache. The compass freezes on a bearing for minutes specially if there is trees around.. Any ideas???

    • Honestly, even though you have the latest firmware version there could be a problem with the internal software files. There must be some other signs than the compass freezing. Lost of satellite signal, GPS is set to OFF, etc.

      We recommend that you look at the settings and make sure that you did not accidentally turn off something critical.

      JG

    • One more idea. Since you have a 610 did you purchase it with USA software? If so, did you install the Canada software in the internal memory? If you installed the software in the internal memory, you must remember to go to the program touch.mdc program and add the canada.tpo and canada.imi functions under the IMAGE. just add the program and increase the number for these programs to 2= 3= .. you get the idea.

      My guess is that the programs are hanging up their intelligence because the GPS does not know where they are.

      This advice only pertains to where the programs are stored. If they are on a Memory card just make sure that they are in the ROOT of the memory card.

      In this case, you do not have to modify the touch.mdc program. The GPS will find the programs on its own.

      JG

      • Thanks,, I do have the three documents you mentioned but they are located in the MAP directory. Should there be a directory called IMAGES????

        The following is what touch.mdc contains:

        [BASE]
        0=WWNA_BM.mgi

        [PC]

        [IMAGE]
        0=Canada.imi
        1=Canada.tpo

  2. There is a comon misunderstanding of the English language and a fault of the way Mitac has implemented this status. If they wanted to indicate the status they should have stated:

    SBAS (is) Enabled

    or

    SBAS (is) Disabled

    Wording the box as I have posted above does imply future action and not present state. The reader is forced to INFER the present state from these words (being the opposite of the command to change). If there existed a third state (SBAS partially enabled), the present wording would not allow for unambiguous state determination. The present wording on the GPS is weak. THe fact that we are having this discussion is evidence of this. I gather that your interpretation is that when the box shows

    X Disable SBAS

    that the SBAS is presently disabled. Strictly interpreting the English – it isn’t. It is written in the command form of the verb to disable, and it implies that this is the action that will take place if the box is pressed. The user thus gives this command to the unit. What it really is in the GPS – Unclear, not well designed.

  3. JG,
    A few minor teething errors are no big deal.
    Besides the editing, when I used the ‘quote’ to see what happened to my photo the was changed to or something to that effect.
    Is there a limit to the size, KBs or pixels, of photos on a post?
    I’ve already discovered the limit of two links per post.

    Phil

    • Phil, Post lines have been increased to 50.
      Media Settings are:
      thumbnail 100 X 200
      Medium 300 X 400
      large 400 X 500

      Pop Up enlarged to current window.

      Personal Photos are 100 X 100 .. I will change to 200 X 200

      JG

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